Privacy Policy
PRIVACY POLICY
HOW WE PROTECT YOUR PERSONAL DATA
Welcome to FLYHOCH (“we”, “our”, “us”, or “the Brand”). Your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase.
At FLYHOCH, we’re all about trend-setting fashion for the next generation, and we’re equally committed to protecting your personal information.
📊 What We Collect
When you use our Site, we collect certain information to make your experience smooth, secure, and personalized.
📱 Device Information
We may collect:
• Browser type
• IP address
• Time zone
• Cookies & tracking data
• Pages/products you view
• How you interact with our website
Why?
To improve website performance, user experience, analytics, and security.
🛒 Order Information
When you place an order, we collect:
• Name
• Shipping & billing address
• Payment details (processed securely)
• Email & phone number
Why?
To process your order, handle delivery, send updates, and prevent fraud.
💬 Support Information
If you reach out to us, we may collect:
• Your contact details
• Order info
• Messages you send us
Why?
To help you faster and resolve your queries.
👤 Who Can Use Our Website?
FLYHOCH is open to everyone — including younger fashion lovers 💅
However, we recommend using the Site under parental/guardian guidance where applicable.
🔁 How We Share Your Data
We only share your data with trusted partners to run our business smoothly:
• Shopify (store platform)
• Payment gateways (like PhonePe)
• Delivery partners (for shipping your orders)
• Analytics & marketing tools (like Google & Meta)
We may also share information if required by law.
📢 Ads & Tracking
We use cookies and tracking tools to:
• Show you relevant ads
• Improve marketing campaigns
• Understand what you like
You can control or disable ads through your browser or ad settings.
🛍️ How We Use Your Information
We use your data to:
• Process and deliver orders
• Communicate updates
• Improve our website
• Send offers & drop alerts (only if you opt in)
🍪 Cookies
Cookies help us remember your preferences and improve your experience.
You can disable cookies in your browser, but some features may not work properly.
🗃️ Data Retention
We keep your information only as long as necessary for orders, legal requirements, or improving our services.
🔄 Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices.
The latest version will always be available on our website.
💬 Need Help?
To reach out to us:
Go to Menu → Support → Contact Us
We’ll take it from there 🚀
────────
✈️ FLYHOCH
Trend Setter Collection
Not made to blend in.
Made to stand out.